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FE Family CU is the original Credit Union for Employees and Family of FirstEnergy Corp. Committed to helping you prosper since 1936
We don't understand why you have to pay excessive fees or bundle packages to save and borrow, do you?
FE Credit Union has earned a reputation for doing a simple thing well. Putting your interests first.

Home Equity Rates Used Auto Rates New Auto Rates Share Savings Rates
As low as 2.99% APR* As low as 1.99% APR1 As low as 1.99% APR1 .30% APY

First Energy Family Credit Union

Holiday Closing

FEFCU will be closed on the following dates:

Wednesday November 11th - Veterans Day


FirstEnergy Family Credit Union’s Annual Meeting, previously scheduled for April 24, 2020 is moving online.  The new date is Tuesday November 17, 2020 at 5:30.

Please call after November 1st or complete our contact us form to make your online reservation and receive meeting details.  Please indicate on the form you are requesting an online reservation for the annual meeting.

online reservation form

NOTICE TO MEMBERS - Massillon Branch Closing

After careful thought and analysis, on October 30, 2020, our Massillon Branch located at 2600 Erie St will be closing permanently. All services offered at this branch will be available at our Main Office located at 575 White Pond Dr in Akron.

We want to thank Debi Wolford for 22 years of wonderful service to the members and the credit union.  We wish her good health and happiness and the best of luck in her retirement.

We appreciate your continued business and trust in us as we work to efficiently serve your financial needs.


Since 1936, our mission has been serving our members, and although times have changed, our commitment to helping you hasn’t.

The safety and welfare of our members, employees and the communities we serve are a top priority and like you, we’re continuing to monitor the latest news and updates about the coronavirus.

We strongly encourage you to take advantage of our digital resources for self-service banking and 24/7 account access.  FEFCU offers Virtual Branch as a way to access your accounts and manage your money from the comfort of your home or workplace, 24 hours a day.  Online banking will allow you to check balances, transfer money, schedule payments, request checks and more.

To enroll in Virtual Branch please access this link:  Virtual Branch enrollment


In order to comply with the current recommendations pertaining to public gatherings and social distancing, and to protect the health of our members and staff we are limiting access to the lobby to 1 member at a time and are asking that you please limit your visits to the credit union.  Please call in advance if you must visit the credit union.

We highly encourage Members to use our online Virtual Branch to check balances, transfer funds, sign up for electronic statements and utilize our website applications. Members looking to meet with a Loan Officer in person may do so by scheduling an appointment by calling or emailing us.

330-535-3611          EMAIL

We will remain open, however will be adjusting our hours of operation as follows:

Business hours

Effective Monday, March 23, 2020, we are reducing our hours of operation and limiting access to the lobby to 1 member at a time.

9:30-1:30   Monday
9:30-1:30   Tuesday
9:30-1:30   Wednesday
9:30-1:30   Thursday
9:30-1:30   Friday

Everyone’s situation is different, and we want to assure FirstEnergy Family Credit Union is prepared to work with you and your family to find solutions that work for your unique needs.

  • Loan Payment Deferral Program – If you are facing a financial hardship related to sickness in your family or workplace closures due to COVID-19 and you contact FEFCU, we will work together with you to form a plan.
  • No early withdrawal fee on certificates. We understand you might need access to your savings, so we’ll be waiving penalties for early withdrawals on certificates
  • Free transfers.  Login to Virtual Branch to make or schedule transfers to your FEFCU loans and share accounts or transfer money with other financial institutions.

Please know that FEFCU already has these programs in place recognizing that financial uncertainty can happen at any time:

  • GreenPath financial wellness  – GreenPath has financial counselors that can help you find solutions if you’re having financial difficulty or need expert financial guidance.  Contact 877-337-3399 or visit

FirstEnergy Credit Union Home Equity Loan Special

We'll pay closing costs - up to $400.00


Say good-bye to application fees, title search fees, appraisal fees and credit report fees.
At FirstEnergy Family Credit Union, home equity loans are honest and easy!

Home Equity Loan Special

GreenPath Financial Counseling

Accel Financial Counseling
Click Here to Learn More about GreenPath Financial Counseling

FEFCU Family Membership

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Open an account today!
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FEFCU Virtual Branch

Secure | Easy | Free 

Online statements
Account alerts
Account to account transfers

virtual branch

Getting started is easy! Simply enroll online

$25 Gas Card offer

Refinance your vehicle loan with FE Credit Union and save!

$25 gas card and low rates.

25 Gas Card

$25 Gas Card

FirstEnergy Family Credit Union
575 White Pond Drive, Suite E
Akron, Ohio 44320-1184
(330) 535-3611
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Copyright 2020  FirstEnergy Family Credit Union, Inc., All rights reserved.

Website created by CommonBond Communications, Inc.

*Home Equity Loans – APR = Annual Percentage Rate. Rates as low as 3.75% for up to 60 months. Actual rate may vary based on credit worthiness and the terms of the loan. Your rate can be higher depending on credit performance. Financing up to 80% of the appraised value of primary residence is available. Rates are subject to change without notice. Home Equity loans currently financed through the credit union may be subject to additional processing fees. For a limited time, FEFCU will pay all processing fees up to $400. Processing fees include appraisal, flood determination, title search, title insurance, mortgage document preparation and recording fees. $400 based on a $43,000 loan on a primary residence located in Summit County. Additional fees may apply based on amount of loan and county in which the primary residence is located. To qualify for the limited time, "Low Fee" special you must draw $30,000 for your first advance for 36 months. Actual rates, fees, and terms are based on those offered as of the date of application and are subject to change without notice. If you pay-off the loan for any reason within 36 months, a $400 fee reimbursement charge will apply to reimburse processing fees. NMLS ID: 813333

1 - Vehicle Loans – *APR = Annual Percentage Rate. Rates as low as 2.75% for up to 60 months. Actual rate may vary based on credit worthiness, age of vehicle and the terms of the loan. Your rate can be higher depending on credit performance. Financing up to the NADA average retail value of the vehicle is available. Rates are subject to change without notice.

*Vehicle loan gas card – This offer is valid only for loans over $10,000 with a minimum term of 24 months. Loans currently financed with FEFCU are not eligible for this offer.