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FirstEnergy Family Credit Union is committed to protecting the privacy of its members. In general, you can visit us on the World Wide Web without disclosing to us who you are or revealing any information about yourself. There are several areas, however, that will collect certain information about you and we want you to know how we handle that information.

If you visit our website, FirstEnergy Family Credit Union may collect and store information on the domain you use to access our website, the Internet address of the site from which you linked directly to the site, and the date and time of your visit. This information is used to measure the number of visitors to the various pages on our site to better serve our membership.

If you send an e-mail, we collect and store personally identifying information in order to process your e-mail, form or application. This information is not sold to any third parties.

If you visit a secure site, such as home banking, you will be asked for personal identification numbers which will give you access to the member only section of our website. This information enables FirstEnergy Family Credit Union to regulate entry to the member only portions of our website and to measure member usage. Any identifying information gathered is not sold to third parties.

If you link to another site from any of our pages, you are leaving our site pages, and we cannot be held responsible for any information that may be gathered at a linked site. Any information which you view on this web site, or any web site to which you link from this web site should be viewed as research information, not as legal, accounting, medical, or any other professional advice. The credit union is not responsible for any transactions between you and the linked third party/merchant. We make every effort however, to ensure that all linked sites follow similar privacy policies as ours to offer you maximum security and privacy. The information contained on any site to which you link from this site is solely the responsibility of the provider of that web site.