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GreenPath Financial Counseling


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Concerned about making your consumer loan or credit card payments? We can help. We offer members free, confidential personal finance counseling.

Free Financial Advice

As a valued member of our credit union, we provide you with FREE access to money management and financial education services. We have teamed up with GreenPath Financial Wellness, a financial education and counseling program designed exclusively for credit unions with members like you in mind. You will receive free, impartial advice from experienced, professional counselors with the goal of helping you reach your financial goals.

Financial Counseling

GreenPath Financial Wellness counselors are here to help you move forward in your financial life. Whether you need to put a budget together, review your credit report, manage some burdensome debt or get help with increasing your savings or buying your first home, a counselor is ready for your call.

Toll-Free Information Line

Financial counselors are to assist you Monday through Thursday, 8 a.m. to 10 p.m. (EST), Friday, 8 a.m. to 7 p.m., and Saturday 9 a.m. to 1 p.m. by calling 1-877-337-3399 or visit them on the web at: Members Financial Counseling

Credit Report Counseling

The program provides credit report counseling to assist you in understanding your personal credit report and credit score. Additionally, you can get a copy of your personal credit report from Accel for a nominal fee. 

Debt Management Plan (DMP)

Working with you, an Accel financial counselor will contact your creditors to negotiate concessions and/or work out loan payment agreements. Typically, credit card companies will agree to lower rates, eliminate fees, and cease collection activity.

Budget Smart Software Download

BudgetSmart is a one-of-a-kind budgeting program that helps users plan and track how they spend and save their money.

This easy-to-use software tool uses simple graphics and bar charts to help you manage money more effectively. You can use the program to establish a budget, track spending habits, view tips for improving areas of overspending (or inadequate saving), and experiment with "what if'" scenarios to determine how a major purchase or change in income would impact your budget.

Look for the BudgetSmart logo and download it for free to your home computer.


Download free software, click on the budget smart logo



FirstEnergy Family Credit Union
575 White Pond Drive, Suite E
Akron, Ohio 44320-1184
(330) 535-3611
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Copyright 2019  FirstEnergy Family Credit Union, Inc., All rights reserved.

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*Home Equity Loans – APR = Annual Percentage Rate. Rates as low as 3.99% for up to 60 months. Actual rate may vary based on credit worthiness and the terms of the loan. Your rate can be higher depending on credit performance. Financing up to 80% of the appraised value of primary residence is available. Rates are subject to change without notice. Home Equity loans currently financed through the credit union may be subject to additional processing fees. For a limited time, FEFCU will pay all processing fees up to $400. Processing fees include appraisal, flood determination, title search, title insurance, mortgage document preparation and recording fees. $400 based on a $43,000 loan on a primary residence located in Summit County. Additional fees may apply based on amount of loan and county in which the primary residence is located. To qualify for the limited time, "Low Fee" special you must draw $30,000 for your first advance for 36 months. Actual rates, fees, and terms are based on those offered as of the date of application and are subject to change without notice. If you pay-off the loan for any reason within 36 months, a $400 fee reimbursement charge will apply to reimburse processing fees. NMLS ID: 813333

1 - Vehicle Loans – *APR = Annual Percentage Rate. Rates as low as 2.99% for up to 60 months. Actual rate may vary based on credit worthiness, age of vehicle and the terms of the loan. Your rate can be higher depending on credit performance. Financing up to the NADA average retail value of the vehicle is available. Rates are subject to change without notice.

*Vehicle loan gas card – This offer is valid only for loans over $10,000 with a minimum term of 24 months. Loans currently financed with FEFCU are not eligible for this offer.